Wednesday, April 12, 2017

Chromebooks: My Chromebook will not turn on!

THE PROBLEM: You open up your Chromebook to get your work done, but when you open
the screen nothing happens.  You know you charged the device overnight, so it shouldn't be a low battery issue.  However, if you look closely, you might see a faint blueish-gray light to the screen.

The Chromebook has gone into a "sleep" mode and is having trouble waking up.

Thankfully the fix is very simple!
  • Open your Chromebook.
  • Hold down the power key for an extended period of time - 30-60 seconds.
  • You will notice that the screen will go from almost black to completely black.
  • Shut the lid.  Wait 10 seconds.
  • Open the lid and your device should be ready to go.
Note: It is always important to make sure that your Chromebook is charged.  If it is not turning on, and you haven't charged it recently, it may simply be out of power.  Plug it in for a couple hours and try powering it on.  If that doesn't work, then try the steps above.

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